By Robert Smith Format: Hardcover Pages: 144 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days 20,000 Days... and Counting provides simple strategies to make each day of your life one of intense purpose and lasting influence. One hundred years from now, what will you have left behind? What will your legacy be? Most people measure their life in years. But what if you could live each day with intense purpose, constant joy, and lasting influence? 20,000 Days… and Counting provides simple strategies that will allow you to be 100 percent present and intentional with every passing minute of every day, for the rest of your life. This is not a book to be used for passing the time; it’s a book to be used for squeezing every last day, hour, minute, and second out of life until your life is done and you’ve given, loved, and celebrated all your could.
By Mac Anderson Format: Hardcover Pages: 107 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days At 211º, water is hot. At 212º, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. The one extra degree of effort, in business and life, can separate the good from the great. In 212º Service, Mac Anderson covers the ten rules for creating a top notch service culture that any type and any size business can employ to take their service culture to the extra degree. Written with real life examples, this book will have your team excited and coming up with their own ideas to make your service culture the best it can be. This is a great way to kick off your meeting or new hire training followed by each employee reading and discussing this engaging book. With the powerful DVD movie included, use as a kick off at new employee training, sales meetings, and national conventions. Downloadable Discussion Guide Are you using 212º Service as part of your next training event or team meeting? Our free leader’s discussion guide is the perfect companion to the book, and will help you get the most of your event. Included are discussion points and questions that will help your team focus on: Creating a common definition of 212º Service and a great service culture Understanding key concepts such as becoming a servant leader Defining a company vision that will engage the hearts and minds to deliver exceptional service
By Sam Parker and Mac Anderson Format: Hardcover Pages: 96 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days 212º The Extra Degree is a must-have in every personal and business library. A Simple Truths #1 bestseller, the concept is simple: At 211º, water is hot. At 212º, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This analogy reflects the ultimate definition of excellence. The one extra degree of effort, in business and life, can separate the good from the great. The 212º concept is vividly illustrated for every aspect of your life through powerful stories that will inspire and motivate yourself or your team to the next level of success. We hope that you will join the people, businesses, and schools that have taken action and adopted the 212º concept and used the one extra degree to attain their goals. "The theme for our annual convention was created around The Extra Degree. The video was powerful and the book made a perfect meeting gift!" - Mike Butkus, McDonalds Corporation.
By Mac Anderson and Tom Feltenstein Format: Hardcover Pages: 110 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days Recommended reading for any organization who wants to stand out from the competition and develop new ways of thinking about how to succeed in today’s economic times. This is not your typical business book on implementing or managing change. This creative book will help you inspire your team to embrace change and realize that change can be good! Change Is Good…You GoFirst is filled with memorable stories that are used to illustrate and reinforce key points. The twenty-one stories, accompanied by terrific illustrations to help drive the point home, will inspire you and your team to stop conducting business as usual! Deciding to make changes is the easy part. Getting your people on board is much more difficult! This creative book will help you inspire your team to embrace change and realize change can be good! Best selling author, Mac Anderson (over 2 million of his books have sold) and Tom Feltenstein, highly successful marketing consultant to the hospitality industry, have teamed up to write an unforgettable book on inspiring change in your organization. It’s a must read for every manager in your company!
By Mac Anderson Format: Hardcover Pages: 144 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days Have you ever wondered why some people, regardless of their circumstance, can stay energized and excited about life while others are controlled by their circumstance? Charging the Human Battery was written to help discover, and truly understand, what makes us tick. This book is filled with stories and quotes that are designed to engage your brain and your heart, to help you think about life in a new way. Because one idea, if you’re ready for it, can change your life forever. Just remember: people are like sticks of dynamite; the power’s on the inside, but nothing happens until the fuse gets lit. We hope that when you read this book, you will find many aha moments that will help light your fuse and keep it burning.
By Zig Ziglar Format: Hardcover Pages: 125 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days Create a Life You Can’t Wait to Live was written to inspire your passion in life. Zig Ziglar believed passion played a significant part in all great accomplishments. Finding and developing passion is a journey, not an event. If you think of passion as the flame that burns white hot in the heart of every person, then inspiration is the fuel that keeps that flame alive. What are you doing to continually rekindle the passion in your life? What kind of inspiration are you providing yourself that will keep you pursuing your dream? In Create a Life You Can’t Wait to Live, Zig will help you ignite the passion, purpose, and peak performance you’ve always longed for. Don’t miss this opportunity to learn from the master of motivation. The real-life stories and practical advice Zig gives will teach you how to accomplish more than you ever dreamed possible and how to embrace the quality of life you were meant to have. Whatever your passion is, use this book to refuel and refocus your attention on your dream. Remember: it’s your job to fuel your passion, and inspiration is the fuel you need.
By Mac Anderson Format: Hardcover Pages: 128 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days “Customer Service is not a department…it’s an attitude.” How true it is! As much as we try to complicate what great service is, it’s really pretty simple. You notice I said simple, not easy. If your organization’s goal is to create a lasting service culture, you’re going to love this book! It is filled with unforgettable true stories about individuals and companies who have wowed their customers and turned them into raving fans! We guarantee that Customer Love by Mac Anderson will get the creative juices flowing and hopefully inspire you and your team to start your own collection of customer love stories. Mac Anderson’s books have sold over two million copies with a writing style that is so simple, yet so engaging. This one is a must-read for every member of your team. It is also a great way to thank your best customers, while reinforcing your commitment to serve their needs.
By Dan Green Format: Hardcover Pages: 124 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days Finish Strong…it’s more than a statement, it’s an attitude. Finish Strong: Teen Athlete is Dan Green’s follow up to his bestselling book Finish Strong (the book and the mantra the New Orleans Saints used along their journey to become the 2009 Super Bowl Champions). The book identifies 16 key principles for developing the champion within, and no matter which sport is played, any teen athlete (male or female) can learn from it. With ""quick hit chapters"" and visually stimulating graphics, teens will benefit from this inspiring collection of stories and lessons learned. It has the potential to be life changing. Finish Strong Teen Athlete makes a great gift for any teenager (male or female) who loves sports…any sport. The book not only will inspire them to be better at their chosen sport, but it will also prepare them for the “game of life.” This book is perfect for developing the champion within and is a fantastic resource for parents and coaches alike.
By John C. Maxwell Format: Hardcover Pages: 116 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days "It’s never too late to be what you might have been." – George Eliot All of us have a vision of what we want our life to be, but few of us know how to actually make those dreams a reality. Luckily, John C. Maxwell shares his forty years of expertise in his book Own Your Dreams. John lays out the most common roadblocks people encounter in achieving their dreams and then shows you how to clarify and build your dreams for the future. I’ve known hundreds of high-profile people who achieved big dreams. And I’ve achieved a few dreams of my own. What I’ve discovered is that a lot of people have misconceptions about dreams. A genuine dream is a picture and blueprint of a person’s purpose and potential. Or as my friend Sharon Hull says, “A dream is the seed of possibility planted in the soul of a human being, which calls him to pursue a unique path to the realization of his purpose.“ Sadly, far too many people have dreams that are not genuine, but simply wishful thinking that fills their thoughts but will never fulfill their lives. As an internationally recognized leadership expert, speaker, and author who has sold more than sixteen million books, John has spent the last forty years studying successful people. In Own Your Dreams, he will show you how to secure your dreams and overcome the most common roadblocks to making your dreams a reality. John C. Maxwell’s step-by-step action plan asks straightforward questions, and provides a guide to help you create the right answers and to make good decisions along the way. In fact, here’s a snapshot of what to expect: Part I: What Is Your Dream? Five Common Roadblocks Preparing Your Dream Owning Your Dream Part II: How Will You Achieve It? Building Your Dream Securing Your Dream
By Steve Siebold Format: Hardcover Pages: 110 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days “High achievement always takes place in the framework of high expectation.” – Charles Kettering Steve Siebold had the privilege of competing against, coaching, being coached by and observing world-class performers since he was six years old. As a junior tennis player competing throughout the United States from ages 7-18, he became fascinated with what it takes to become a champion. His dream was to be ranked among the Top 10 players in the world, but he ended up falling short. At his best, he hovered around the Top 500 in the world, and that’s as high as he could seem to reach. Deep down, Steve knew he had the talent to make his dream a reality, and he knew the missing link was mental. After hanging up his racquet for the last time, Steve became obsessed with uncovering the mental toughness secrets of champions. Starting in 1984, Steve spent every free moment conducting interviews with champions, reading their books and studying everything he could get his hands on about the psychology of peak performance. Steve’s friends said he was obsessed. They were right. This book,Secrets of the World Class, is the result of his 20-year obsession. Secrets of the World Class contains no theories. Every secret comes straight from the street of experience, either Steve’s own or that of his clients. This book is loaded with ideas you can implement immediately. Steve is an internationally recognized expert in the field of peak performance and mental toughness. He’s spoken to many Fortune 500 companies and other companies around the world. Also, he was recently on the Larry King Show and the Today Show sharing what he has learned in his search for the keys to greatness. Here’s a small sampling from 27 highly motivational chapters from Secrets of the World Class: Champions are driven by emotional motivators The great ones chose discipline over pleasure Middle class vs. world class The great ones believe they cannot fail...they can only learn and grow The great ones take responsibility Champions have an immense capacity for world class concentration Common sense is the foundation of high performance The great ones make the complicated simple Champions are driven by a world class belief system
By Kathy Davis Format: Hardcover Pages: 112 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days What’s the secret to success? America’s number one greeting card designer Kathy Davis shares seven secrets which catapulted her from creating cards in a corner of her bedroom to touching more than 100 million consumers worldwide each year. These principles can help inspire success in your life, making your journey creative, fulfilling and above all, your own
By John J. Murphy Format: Hardcover Pages: 112 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days Stepping Up will teach you the 10 steps for advancing your career now. It's the only book of its kind in the Simple Truths library and you will come away with solid steps on how to move ahead in your career goals after reading John's book. What Are You Doing with Your 24 Hours Today? How often do you hear people use time as an excuse to not get something done? We hear it quite frequently. In fact, it is one of the most common excuses (inputs) that limit successful outputs. If we don't take time for what really matters, we cannot possibly expect an improvement in results. As Albert Einstein once noted, insanity is doing the same thing over and over again and expecting different results. The real key then is not the amount of time we have. We all have 24 hours in a day. It is how we prioritize our activities and use the time we have. The reality is it's time to Step Up or step aside. So many times I’ve said, “It’s not what you say, but how you say it that turns the switch from off to on." John’s writing style is clear, concise and engaging. He asks questions to make you think and makes his point in a way that makes the reader say, “Wow. I never thought of it quite that way!” If you’re totally pleased with the success you’ve had in your career and in life, you can stop reading now. If, however, you’d like to step up and tap into your true potential, John's latest book, Stepping Up…10 Takeaways for Advancing Your Career, is for you.
By David Zerfoss Format: Hardcover Pages: 109 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days Here’s something that will stop and make you think: Did you know that your stress is really your choice? That’s a liberating concept, because if stress is a choice, then you can choose not to have it. Stress Is a Choice, the newest book by David Zerfoss, will show you the way to living a life with less stress with his ten rules to simplify your life. Many of us hurry through life going from one place to the next, focused on conquering the next mountain, making the next deal, running the next errand, and believing we will never have enough time to do all the things we need to get done. Yet, there is all the time in the world if we just realize we are the creators of this life we choose to live. I know you are thinking “my work has expectations to meet” or “my family commitments are always running at 110 mph.” Whatever your stress is, David can show you how you are choosing stress. Choosing to simplify and choosing less stress doesn’t mean you will get less done. In Stress Is a Choice, David will show you a different way of approaching life that will reduce your stress without affecting your productivity. If you feel like your stress levels are off the charts, author David Zerfoss has a new perspective for you that can change your life. After you read through his ten rules to simplify your life, our wish for you is that you commit to simplify and enroll others for support. Take out a blank sheet of paper and create the life you truly want to live – with less stress and complexity – one that is anchored by a clear sense of your unique and simple purpose.
By Vicki Hitzges Format: Hardcover Pages: 112 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days There’s still plenty of time before this assignment is due… I’ll get to it tomorrow… We typically learn procrastination when we are kids, and we may continue to struggle with it our entire lives. What we often fail to understand is that procrastination makes a person ordinary (at best). We can’t do our finest work at the last minute. Creativity is a process that takes time. The good news is that we can learn how to stop procrastinating…how to get assignments done right away. Nothing beats the satisfaction of having the project complete, the assignment thought through, the task done. In Stuck on Stop, Vicki Hitzges shares strategies to get you going when you’d rather do anything but work. These guidelines only work if you do. And the payoff is great. Let’s go…
By Al Ritter Format: Hardcover Pages: 96 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days When all is said and done, much of life’s satisfaction comes down to the quality of our relationships. Think of all the applications in your life for good people skills. What you’ll learn in this book can make your marriage better and greatly improve your relationships with family members, coworkers, your boss and even your friends. And since most of our satisfaction in life comes from meaningful relationships, this may be the most important book you’ll ever read. Download a free discussion guide Are you using The 100/0 Principle as part of your next training event or team meeting? Our free leader’s discussion guide is the perfect companion to the book and movie, and will help you get the most of your event. Included are discussion points and questions that will help your team focus on: Understanding how The 100/0 Principle can transform both personal and professional relationships Identify ingkey relationship pitfalls, and learn how to overcome them Discovering how key concepts such as all or nothing, awareness and choice, and unconditional love can improve the strength of your personal relationships
By John J. Murphy Format: Hardcover Pages: 91 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days If you ever think customers are a pain in the butt, try to do business without them. When was the last time you were “wowed” by the service you received? Maybe you were wowed while buying groceries, resolving a problem with your bank, checking into a hotel, or flying across the country. Or maybe you were not. It seems that the secrets behind world-class service are often just that – secrets! But in The How of Wow!, award-winning author John J. Murphy shares ten secrets behind world-class service. In fact, this isn’t just a book about customer service, it’s a book about creating raving fans – customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. In The How of Wow!, John J. Murphy challenges you to differentiate your organization from the pack using his ten secrets behind world-class service, and shows you how to make “wowing” customers the rule, rather than the exception. Downloadable discussion guide Are you using The How of Wow! as part of your next training event or team meeting? Our free leader’s discussion guide is the perfect companion to the book and will help you get the most of of your event. Included are discussion points and questions that will help your team focus on: Understanding what it takes to really wow customers today Defining who are your “Big C” customers Understanding your customer experience, and what they expect from your organization Using your tangible and intangible assets to really create raving fans. And more…
By Michael McMillan and John J. Murphy Format: Hardcover Pages: 104 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days Cultivating high-performance teamwork is like growing a garden. We get out of it what we put into it. The i in Team challenges common misperceptions about teamwork and exposes the critical ingredients missing from many of today’s teams, businesses, and organizations. In it, authors Michael McMillan and John Murphy show you how to experience a paradigm shift, transcending independent thinking and unleashing interdependent power. This book will show you how to tap the unique potential, inputs and talents of the individuals on your team, while creating more intrigue, involvement and interaction among team members. In reading The i in Team, you’ll discover that not only is there an ’i“ in team, there are many.
By David McNally and Mac Anderson Format: Hardcover Pages: 128 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days The Push is inspired by David McNally’s famous story about the mother eagle’s supreme act of love – the push given at the moment when her offspring were ready to leave the nest and fly. It will make your heart smile! We’ve all seen it, or felt it, at some point in our life; how just one moment of encouragement can change a life forever. It can be the greatest gift you’ll ever give or receive. The Push is a beautifully designed collection of 25 unforgettable true stories about how a moment of encouragement changed a life forever. Our goal in this beautiful book is to inspire you to truly understand the power of encouragement by sharing many wonderful stories about how it can make a difference. We feel that there will be many a-ha heartfelt moments along the way. In fact, we are sure that when you are done reading this wonderful book that you will be inspired to make a difference with your life. Here’s what co-author Mac Anderson said: “When I look back at the moments when I needed The Push, and how it impacted my life, I knew that this is a book we had to publish!” The Push makes a beautiful gift, not only for friends and family, but also your team, so they can understand the awesome power of kindness and encouragement.
By John C. Maxwell Format: Hardcover Pages: 144 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days The key to becoming an effective leader is not to focus on making other people follow, but on making yourself the kind of person they want to follow. You must become someone others can trust to take them where they want to go. The characteristics that define true leaders are tackled in The Right to Lead by John Maxwell. And there’s no better person to provide insight on the subject. An internationally recognized leadership expert, speaker and author, John has sold more than 18 million books. His organizations have trained more than two million leaders worldwide. In The Right to Lead, you’ll read about people who have earned the right to lead others. They display the key qualities that made them worthy of followers: action, vision, sacrifice, risk, determination, service and integrity.
By Mac Anderson and BJ Gallagher Format: Hardcover Pages: 144 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days This great little book contains 21 short chapters detailing aspects of a happy life, from having "An Attitude of Gratitude" to "Making Peace with the Past". Filled with poetry, stories, and photography to brighten any day and cause reflection over the little blessings in life. If you can't find happiness inside yourself, you'll never find it in the outside world, no matter where you move. Wherever you go, there you are. You take yourself with you. This is the essence of happiness – learning to find inner contentment in any situation. BJ Gallagher and Mac Anderson have teamed up again to put out another fantastic gift book. This book is an easy read detailing the collective life wisdom of the two authors. The Road to Happiness will make a great gift or addition to your own personal library.
By Todd Duncan Format: Hardcover Pages: 96 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days If you are one of the 14 million people that sell for a living – this book is for you! Whether you work for a fortune 500 company or are a one person show – the sales tips in this book will provide valuable tools for your success. Send and unexpected shot of inspiration to your salespeople and your distributors in field, or present it at your next sales meeting. Todd Duncan is a sales expert. And, whether we want to admit it or not, all of us are in the sales business in one form or another. In his book, The Simple Truths of Selling, Todd has captured the foundational truths of selling that can endow any salesperson with success, no matter their product or industry. This book truly captures what the essence of successful selling is all about. Its simplicity and clarity is powerful, and it should be a sales classic for many years to come. Todd is one of the nation’s leading sales experts, and his book “High Trust Selling” was on the Wall Street Journal’s best-seller list. His books, audiotapes and sales seminars have inspired thousands of people around the world.
By Ken Blanchard and Barbara Glanz Format: Hardcover Pages: 80 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than 5 million people have been touched by this story. Has it touched yours? Your competitive edge in today’s business environment is in how your customers are treated. If you want to succeed, it’s time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and, through a simple act, is was able to transform the service culture of a grocery store. This story is sure to have each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every customer interaction, and has customers waiting in line so they can interact with him. Read about Johnny plus other great customer service stories from Ken Blanchard. Your customer service team will be bursting with new ways to make your company stand out from the crowd. Bestselling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create “customer enthusiasm” in your organization. “Once in a great while you read something that bypasses the brain and goes straight to the heart. The Simple Truths of Service is that book and then some.” ~ Mac Anderson, founder, Simple Truths
By Nightingale-Conant Format: Hardcover Pages: 143 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days "What you get by achieving your goals is not as important as what you become by achieving your goals." –Henry David Thoreau After 50 years of teaching success, Nightingale Learning Systems has gathered together the common bonds and shared values of those individuals who occupy the rarest positions in their industries – the top 2 percent. With The Top 2%, our intention is to provide the latest research on what it takes to reach the top in the 21st Century—the road map for the next generation of achievers – starting with you. The fact is, the top 2 percent set the trends in every industry. They set the trends by imagining and dreaming things that didn't exist and then doing what it took to make it happen. Whether you're in business, entertainment, sports, politics or some other industry, if you're in the top 2 percent, you have the power and influence to make things happen. Find your overarching sense of purpose and focus on it, you'll find yourself with a drive and a passion you never felt before! As Dostoyevsky put it, "The secret of a man's being is not only to live, but to have something to live for." Find out what you're living for, and you'll be on your way to the stars.
By Nido R. Qubein Format: Hardcover Pages: 112 Dimensions: 170 mm x 170 mm Fastest delivery time: 1 to 2 days People tend to order their lives according to conventional wisdom, a generally accepted set of principles that may include centuries-old folk sayings or that may have arisen from contemporary experience. These sayings and beliefs have become so ingrained in the public mind that they are often referred to as common sense. In both your business and your personal life, following conventional wisdom is usually the safe approach. But the people who make a remarkable difference in the world are typically those who examine conventional wisdom with a critical eye, using uncommon sense.